Collections Consultant | Southampton, Hampshire

Reports to: Operations Director
Salary: £15,000 – £20,000 per annum (Dependent on Experience)
OTE: £18,000 – £25,000 per annum (uncapped)
Hours: Full Time – 9.00am to 5.30pm, Monday to Friday
Based: Southampton, Hampshire

Purpose of role

The primary role of the Collections Consultant is to generate new business opportunities as an integral member of our telemarketing team. You will be responsible for contacting businesses on our database to introduce our services as a commercial debt collection agency, managing your own diary, establishing rapports with key decision makers at these businesses and building a sales pipeline full of relevant and engaged prospects.

Key responsibilities



Prospective clients of Hilton-Baird Collection Services


Reporting to the Operations Director

Person specification

Education and experience

The candidate should be educated to A Level or above and would preferably hold business or marketing-based educational qualifications.

Ideally the candidate will have two years’ experience within a successful telemarketing department. Previous roles could include cold and warm business-to-business appointment generation exposure. Whilst not essential, experience within the business finance sector would be preferred.

Desired skills

What we offer

About Hilton-Baird Collection Services

Established in 2001, Hilton-Baird Collection Services is a commercial debt collection agency which provides confidential credit control and outsourced debt recovery solutions to businesses, lenders and Insolvency Practitioners. Based in Southampton, Hampshire, the company is a family-run business and part of the wider Hilton-Baird Group, which employs more than 70 staff.

How to apply

To apply for this position please email, attaching your CV and covering letter, stating clearly which role you are interested in.