Collections Advisor | Remote / Hybrid working from Southampton office

Reports to: Collections Manager
Salary: £21,000-£30,000 p.a. (Dependent on Experience)
Hours: Full Time – 9.00am to 5.30pm, Monday to Friday
Based: Hybrid/remote working (Office is in Southampton, Hampshire)

Purpose of role

We’re looking for Collections Advisors to join our growing team and work across all areas of our product portfolio.

The Collections Advisor will be responsible for recovering money on behalf of our valued SME, corporate, lender and insolvency clients in the most timely, compliant and efficient manner.

They will also be responsible for meeting personal and team targets and ensuring that the highest levels of quality and professionalism are always maintained.

Key responsibilities

Role within the management system

This is an operational role within the collections team of Hilton-Baird Collection Services and the role reports directly to the Collections Manager, working alongside a positive and energetic team of Collections Advisors.

Person specification

Education and experience

The candidate should be educated to GCSE standard or above and preferably hold business or accountancy-based professional qualifications.

The candidate will display a sound knowledge of all aspects of credit control and have experience gained from previous collections and/or credit control roles. Whilst not essential, experience of legal collections would be preferred.

Desired skills

What we offer

About Hilton-Baird Collection Services

Established in 2001, Hilton-Baird Collection Services is an award-winning commercial debt collection agency which provides confidential credit control and outsourced debt recovery solutions to businesses, lenders and Insolvency Practitioners. Based in Southampton, Hampshire, the company is a family-run business and part of the wider Hilton-Baird Group, which employs more than 40 staff.

How to apply

To apply for this position please email, attaching your CV and covering letter, stating clearly which role you are interested in.