Collections Advisor | Southampton, Hampshire

Reports to: Collections Team Leader
Salary: £19,000 – £23,000 per annum (Dependent on Experience)
Hours: Full Time – 9.00am to 5.30pm, Monday to Friday
Based: Southampton, Hampshire

Purpose of role

We’re looking for Collections Advisors to join our growing team and work across all areas of our product portfolio.

The Collections Advisor will be responsible for providing our services in the most timely, compliant and efficient manner, while meeting personal and team targets and ensuring that the highest levels of quality and efficiency are maintained.

Key responsibilities

Role within the management system

This is an operational role within the collections team of Hilton-Baird Collection Services and the role reports directly to the Collections Team Leader.

Person specification

Education and experience

The candidate will be well educated and preferably hold business or accountancy-based professional qualifications. The candidate should be educated to GCSE standard or above.

The candidate will display a sound knowledge of all aspects of credit control. Good knowledge from a hands-on collections background is essential.

Typically, the candidate would have some practical experience within a successful credit control or collections department. Previous roles could include external credit controlling exposure. Whilst not essential, experience of legal collections would be preferred.

Desired skills

What we offer

About Hilton-Baird Collection Services

Established in 2001, Hilton-Baird Collection Services is a commercial debt collection agency which provides confidential credit control and outsourced debt recovery solutions to businesses, lenders and Insolvency Practitioners. Based in Southampton, Hampshire, the company is a family-run business and part of the wider Hilton-Baird Group, which employs more than 70 staff.

How to apply

To apply for this position please email, attaching your CV and covering letter, stating clearly which role you are interested in.