Getting results – Greenfingers (Kenilworth) Limited
With a customer avoiding all phone calls, and a quick web search revealing they already had a CCJ, our client decided it was time to call in the experts.
Greenfingers (Kenilworth) Limited had a £2,000 invoice outstanding, but despite their best efforts the customer was avoiding all contact. Keen to get back the money owed, the plant wholesalers instructed Hilton-Baird Collection Services to collect the debt on their behalf.
Upon instruction we quickly got to work in tracking down the customer. But, with the customer’s response relating to the case of Arkell v Pressdram (1971), it quickly became clear that they had no intention of settling the payment.
In what proved to be a complex case, further investigation and a money claim submitted to the court prompted the customer to claim a third party was in fact liable for the debt.
Soon after our client received a cheque from the third party, bringing a successful conclusion to the situation.
Alan Beaumont, Director of Greenfingers (Kenilworth) Limited said: “We don’t usually offer credit terms but as the customer had been known to us for years we decided to go ahead.
“When they stopped answering our calls we knew it was time to get some assistance. And we’re glad we went to Hilton-Baird.
“They worked quickly and efficiently to bring a good result to the situation – something that we wouldn’t have been able to achieve without their help.”
If like Greenfingers (Kenilworth) Limited you’re tired of waiting to get paid, look no further. Contact our team today to find out how our expert team can help you, or get a quick quote to find out what we’d charge should we successfully recover your unpaid invoices.