Someone to rely on – Wote Street People
Given how common and widespread late payment remains, it’s important that businesses have someone they can depend on when a customer simply isn’t paying.
Basingstoke-based recruitment agency Wote Street People found their ideal partner three years ago, when they instructed Hilton-Baird Collection Services to recover an unpaid invoice of almost £3,000.
Although on that occasion it wasn’t possible to recover payment without legal action, which our client decided against taking, the advice and expertise our team added meant Wote Street People were impressed and found a reliable contact to use should they be faced with a similar situation in the future.
Operations Director Maxine Hart has since instructed Hilton-Baird on four more occasions to recover invoices totalling more than £10,000, with our debt collection specialists successfully recovering £8,500.
Mrs Hart said: “It has been so valuable to have a debt collection agency we can rely on in the event our customers don’t pay on time.
“As a recruitment business that offers temporary workers, we have a legal obligation to pay our temps regardless of whether the client pays us. Having that back-up, knowing that debt recovery works, gives my Account Managers the confidence to negotiate with new clients.
“On each occasion the team at Hilton-Baird have been fantastic, explaining the options I have available and keeping me informed of their progress.
“It means I can get on with everyday business, safe in the knowledge they’re doing all they can to recover our money.”
Whether you need help with a single invoice or you’re interested in finding out how a debt collection agency like Hilton-Baird can recover a number of outstanding payments, call 0800 9774848 or request a call back to speak to our award-winning team.