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Credit management blog

Subscribe to Hilton-Baird Collection Services’ credit management blog to receive useful and informative articles, tips and guides to help your business improve its credit control.

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Navigating aged debts

Navigating aged debts: The pros and cons of writing off bad debt

08/04/2024 / Comments 0

Why strong customer relationships hold the key to getting paid on time

Why strong customer relationships hold the key to getting paid on time

20/10/2023 / Comments 0

Late payment is on the rise

Late payment is on the rise – but can be reduced significantly with these simple steps

14/09/2023 / Comments 0

Credit control timeline: 8 steps to collect payment from customers

Credit control timeline: 8 steps to collect payment from customers

05/09/2023 / Comments 0

Question mark image depicting strategies to get paid on time: tips from a Debt Collection Agency

How to get paid on time: Tips from a debt collection agency

14/08/2023 / Comments 0

6 KPI’s to help you measure your credit control

6 KPI’s to help you measure your credit control

12/07/2023 / Comments 0

The most important credit control emails to send customers

Seven of the most important credit control emails to send to customers

19/06/2023 / Comments 0

How to recession-proof your credit control

How to recession-proof your credit control

11/01/2023 / Comments 0

7 credit control mistakes that will haunt your business

7 credit control mistakes that will haunt your business

31/10/2022 / Comments 0

Collections outsourcing benefits and considerations

Collections outsourcing: Key benefits & considerations

03/10/2022 / Comments 0

How to identify the best debt collection companies

15/09/2022 / Comments 0

How to get customers to pay your invoices ahead of others

How to get customers to pay your invoices ahead of others

13/07/2022 / Comments 0

The top 5 reasons invoices are rejected by customers

The top 5 reasons invoices are rejected by customers

16/05/2022 / Comments 0

Does my business need a credit control department

Does my business need a credit control department?

13/05/2022 / Comments 0

Would you stop supplying a late paying customer?

Would you stop supplying a late paying customer?

15/03/2022 / Comments 0

5 minutes

5 minute credit control tasks: Searching for a quick win

04/01/2022 / Comments 0

23 credit control mistakes that are killing your cash flow

23 credit control mistakes that are killing your cash flow

15/11/2021 / Comments 0

How to protect your cash flow this Christmas

02/11/2021 / Comments 0

6 unusual credit control tactics

6 unusual credit control tactics

12/10/2021 / Comments 0

Would outsourcing your credit control bring big benefits to your business?

Would outsourcing your credit control bring big benefits to your business?

23/09/2021 / Comments 0

Overdue invoices? Here's what to do

Chasing overdue invoices? Here’s what to do

19/07/2021 / Comments 0

How to improve your credit control team’s morale and motivation

27/05/2021 / Comments 0

why uk businesses outsource their credit control

Why UK businesses outsource their credit control

19/04/2021 / Comments 0

How to build a simple and effective credit control policy

How to build a simple and effective credit control policy

13/04/2021 / Comments 0

Dos and don'ts when chasing overdue invoices

Dos and don’ts when chasing overdue invoices

09/04/2021 / Comments 0

3 things that will increase your chances of a successful recovery of debt

3 things that will increase your chances of a successful recovery of debt

22/03/2021 / Comments 0

How to be the first in line for payment

How to be the first in line for payment | 7 top tips

11/03/2021 / Comments 0

Outsourced credit control -The reasons, risks and rewards

Outsourced credit control: The reasons, risks and rewards

07/03/2021 / Comments 0

7 skills all credit controllers need

7 skills all credit controllers need and where to get them

04/03/2021 / Comments 0

Why credit control could hold the key as the future brightens

Why credit control could hold the key as the future brightens

23/02/2021 / Comments 0

3 tips to improve your B2B debt collection performance

3 tips to improve your B2B debt collection performance

17/02/2021 / Comments 0

14 steps to monitor the creditworthiness of customers in 2021

14 steps to monitor the creditworthiness of customers

11/02/2021 / Comments 0

5 harsh realities of credit control

5 harsh realities of credit control (and how to deal with them)

05/01/2021 / Comments 0

Invoice template

Is your invoice template contributing to late payment?

20/10/2020 / Comments 0

3 things every credit management team should consider post Covid-19

16/09/2020 / Comments 0

How to approach a difficult late paying customer

26/08/2020 / Comments 0

Changes your credit control team should make to mitigate the impact of Covid-19

08/07/2020 / Comments 0

What sort of credit controller are you?

24/06/2020 / Comments 0

Should you offer payment plans to late paying customers

Should you offer payment plans to late paying customers?

01/06/2020 / Comments 0

Supporting customers

3 ways to support COVID-affected customers – and still reduce late payment

01/04/2020 / Comments 0

How will coronavirus affect my business getting paid on time?

How will coronavirus affect my business getting paid on time?

17/03/2020 / Comments 0

Confessions of a credit controller

24/02/2020 / Comments 0

11 things successful credit controllers do that struggling ones don’t

21/02/2020 / Comments 0

Top 10 articles of 2019

Top 10 articles of 2019

09/01/2020 / Comments 0

In-house or outsourced credit control

Credit control: In-house or outsourced?

14/12/2019 / Comments 0

The credit control calls your business should be making

29/11/2019 / Comments 0

The problems with offering credit to your customers

The problems with offering credit to your customers (and the solutions)

22/10/2019 / Comments 0

6 ways technology has made credit control easier

6 ways technology has made credit control easier

12/10/2019 / Comments 0

Resolving payment disputes

How to quickly resolve any payment disputes

06/09/2019 / Comments 0

How to credit check a company

14/08/2019 / Comments 0

Getting more from your Cash Flow Statement

01/07/2019 / Comments 0

5 Cs of credit terms

Understanding the 5 ‘C’s of trading on credit terms

08/06/2019 / Comments 0

5 resources that will take your credit control to the next level

05/06/2019 / Comments 0

5 changes you should make to fight the late payment culture

31/05/2019 / Comments 0

An A-Z of credit control best practices

An A-Z of credit control best practices

27/05/2019 / Comments 0

3 signs you should consider outsourcing your credit control

16/05/2019 / Comments 0

5 effective credit control strategies to implement after making a sale

5 effective credit control strategies to implement after making a sale

05/03/2019 / Comments 0

3 smart resolutions all credit controllers should make in 2019

3 smart resolutions all credit controllers should make in 2019

10/12/2018 / Comments 0

Is trust killing your credit control process

Is trust killing your credit control process?

29/11/2018 / Comments 0

Why credit controllers should be vigilant

Why credit controllers should be vigilant

13/11/2018 / Comments 0

How to master your credit control in 7 days

How to master your credit control in 7 days

30/10/2018 / Comments 0

9 tools helping businesses combat late payment

9 tools that are helping businesses combat late payment

19/09/2018 / Comments 0

101 ways to improve credit management

101 ways to improve your credit management

11/06/2018 / Comments 0

Anatomy of a credit controller

Anatomy of a successful credit controller

20/03/2018 / Comments 0

10 credit control lessons we learned from Santa Claus

10 credit control lessons we learned from Santa Claus

05/12/2017 / Comments 0

5 problems every credit controller faces

5 problems every credit controller faces… and how to overcome them

12/09/2017 / Comments 0

5 fictional characters that would rock at credit control

5 fictional characters that would rock at credit control

21/08/2017 / Comments 0

How to seamlessly switch service providers

How to seamlessly switch service providers

12/06/2017 / Comments 0

7 things a credit controller would never say

7 things a credit controller would never say

30/05/2017 / Comments 0

4 ways to avoid writing off bad debt

Four ways to avoid writing off bad debt

16/05/2017 / Comments 0

How to build a successful credit control team

How to build a successful credit control team

09/05/2017 / Comments 0

Your 3 options to get paid by brickwalling customers

Your 3 options to get paid by ‘brickwalling’ customers

11/04/2017 / Comments 0

7 ways to Spring clean your business

20/03/2017 / Comments 0

How to choose a credit control agency

How to choose a credit control agency

15/02/2017 / Comments 0

Save your business from the jaws of late payment – 8 top tips

30/01/2017 / Comments 0

Help! I can't find a decent credit controller

Help! I can’t find a decent credit controller

01/06/2016 / Comments 0

Game of thrones - credit control lessons

9 credit control lessons from Game of Thrones

26/04/2016 / Comments 0

Could you do more with your credit control time?

Could you do more with your credit control time?

01/04/2015 / Comments 0

Just some of our clients

  • Close Brothers Invoice Finance
  • Leumi ABL
  • BNP Paribas
  • SER Contractor
  • PNC Business Credit
  • Wupwoo
  • Kroll
  • NatWest
  • Harrisons Business Recovery
  • Custom Glass
  • Leonard Curtis
  • Construction Recruitment Services
  • Wote Street People
  • Kreston Reeves
  • Eazipay
  • Mazars
  • Quantuma
  • Midland Rock
  • Barclays
  • FRP Advisory

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