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Credit management blog

Subscribe to Hilton-Baird Collection Services’ credit management blog to receive useful and informative articles, tips and guides to help your business improve its credit control.

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How to respond to common late payment excuses

09/11/2023 / Comments 0

Why strong customer relationships hold the key to getting paid on time

Why strong customer relationships hold the key to getting paid on time

20/10/2023 / Comments 0

7 credit management techniques that will save you time

7 credit management techniques that will save you time

21/09/2023 / Comments 0

Credit control timeline: 8 steps to collect payment from customers

Credit control timeline: 8 steps to collect payment from customers

05/09/2023 / Comments 0

Question mark image depicting strategies to get paid on time: tips from a Debt Collection Agency

How to get paid on time: Tips from a debt collection agency

14/08/2023 / Comments 0

The most important credit control emails to send customers

Seven of the most important credit control emails to send to customers

19/06/2023 / Comments 0

7 credit control mistakes that will haunt your business

7 credit control mistakes that will haunt your business

31/10/2022 / Comments 0

How to spot a late payment before it happens

How to spot a late payment before it happens

29/09/2022 / Comments 0

How early settlement discounts can help your business

Early settlement discounts: The pros and cons

05/09/2022 / Comments 0

Account opening forms: 8 questions you should be asking every customer

8 questions you should be asking every customer

19/04/2022 / Comments 0

How to politely chase customers for payment

How to politely chase late paying customers

21/03/2022 / Comments 0

Bad debt laid bare

Bad debt laid bare: Businesses write off £8 in every £100

22/02/2022 / Comments 0

5 minutes

5 minute credit control tasks: Searching for a quick win

04/01/2022 / Comments 0

5 credit control traits and practices to leave in 2021

30/11/2021 / Comments 0

How to protect your cash flow this Christmas

02/11/2021 / Comments 0

6 unusual credit control tactics

6 unusual credit control tactics

12/10/2021 / Comments 0

3 ways to reduce the stress of late payment

28/09/2021 / Comments 0

Rise in number of businesses taking pre-payments as a precaution

Rise in number of businesses taking pre-payments as a precaution

31/08/2021 / Comments 0

How to reduce DSO and improve your cash flow

14/06/2021 / Comments 0

Credit circles

Credit management focus: Credit circles

07/06/2021 / Comments 2

why not supplying bad customers makes perfect business sense

Why not supplying bad customers makes perfect business sense

25/05/2021 / Comments 0

sales ledger review

4 reasons to regularly review your sales ledger

20/05/2021 / Comments 1

How to be the first in line for payment

How to be the first in line for payment | 7 top tips

11/03/2021 / Comments 0

14 steps to monitor the creditworthiness of customers in 2021

14 steps to monitor the creditworthiness of customers

11/02/2021 / Comments 0

5 tips for effective terms and conditions of sale

02/02/2021 / Comments 0

5 harsh realities of credit control

5 harsh realities of credit control (and how to deal with them)

05/01/2021 / Comments 0

Invoice template

Is your invoice template contributing to late payment?

20/10/2020 / Comments 0

3 things every credit management team should consider post Covid-19

16/09/2020 / Comments 0

What impact could repayment plans have on your business?

21/07/2020 / Comments 0

Changes your credit control team should make to mitigate the impact of Covid-19

08/07/2020 / Comments 0

What sort of credit controller are you?

24/06/2020 / Comments 0

How to choose a debt collection agency

05/05/2020 / Comments 0

How to encourage your customers to pay on time

How to encourage your customers to pay on time, every time

09/03/2020 / Comments 0

11 things successful credit controllers do that struggling ones don’t

21/02/2020 / Comments 0

The pros and cons of upfront payment and credit terms

24/01/2020 / Comments 0

10 cash flow commandments

The 10 commandments of cash flow management

11/01/2020 / Comments 0

Top 10 articles of 2019

Top 10 articles of 2019

09/01/2020 / Comments 0

4 things you don’t want to hear about your invoices

4 things you don’t want to hear about your invoices

21/11/2019 / Comments 0

The problems with offering credit to your customers

The problems with offering credit to your customers (and the solutions)

22/10/2019 / Comments 0

3 tips to identify if a debtor is stalling

01/10/2019 / Comments 0

Could the right payment terms get you paid faster?

10/09/2019 / Comments 0

Resolving payment disputes

How to quickly resolve any payment disputes

06/09/2019 / Comments 0

How to credit check a company

14/08/2019 / Comments 0

5 common invoice disputes and how to handle them

31/07/2019 / Comments 0

Getting more from your Cash Flow Statement

01/07/2019 / Comments 0

Name and shame

Should we name and shame late paying companies?

22/06/2019 / Comments 0

5 Cs of credit terms

Understanding the 5 ‘C’s of trading on credit terms

08/06/2019 / Comments 0

5 resources that will take your credit control to the next level

05/06/2019 / Comments 0

5 changes you should make to fight the late payment culture

31/05/2019 / Comments 0

An A-Z of credit control best practices

An A-Z of credit control best practices

27/05/2019 / Comments 0

What to cover in your courtesy call

What to cover in your courtesy call

13/05/2019 / Comments 0

5 effective credit control strategies to implement after making a sale

5 effective credit control strategies to implement after making a sale

05/03/2019 / Comments 0

How to avoid an invoice dispute

20/02/2019 / Comments 0

3 smart resolutions all credit controllers should make in 2019

3 smart resolutions all credit controllers should make in 2019

10/12/2018 / Comments 0

Is trust killing your credit control process

Is trust killing your credit control process?

29/11/2018 / Comments 0

Why credit controllers should be vigilant

Why credit controllers should be vigilant

13/11/2018 / Comments 0

How to master your credit control in 7 days

How to master your credit control in 7 days

30/10/2018 / Comments 0

9 tools helping businesses combat late payment

9 tools that are helping businesses combat late payment

19/09/2018 / Comments 0

How to break the late payments cycle

How to break the late payments cycle

04/09/2018 / Comments 0

The four pillars of successful credit management

The four pillars of successful credit management

20/08/2018 / Comments 0

How well do you know your customers?

30/07/2018 / Comments 0

8 legal steps to protect your business against debtor insolvency

8 legal steps to protect your business against debtor insolvency

30/07/2018 / Comments 0

101 ways to improve credit management

101 ways to improve your credit management

11/06/2018 / Comments 0

The 10 characteristics of a successful invoice

The 10 characteristics of a successful invoice

04/06/2018 / Comments 0

Are you chasing the wrong business?

Are you chasing the wrong business?

29/05/2018 / Comments 0

Red flags: 21 warning signs that your customer can’t afford to pay you

21 warning signs that your customer can’t afford to pay you

09/04/2018 / Comments 0

How to spring clean your sales ledger

How to spring clean your sales ledger

29/03/2018 / Comments 0

The reasons why your customers are paying late

The reasons why your customers are paying late (and how to overcome them)

05/03/2018 / Comments 0

How far would you go to get paid?

How far would you go to get paid?

26/02/2018 / Comments 0

10 credit control lessons we learned from Santa Claus

10 credit control lessons we learned from Santa Claus

05/12/2017 / Comments 0

How some big businesses prey on SMEs

How some big businesses prey on SMEs (and what you can do about it)

24/10/2017 / Comments 0

Scary late payment statistics haunting businesses this Halloween

Scary late payment statistics haunting businesses this Halloween

17/10/2017 / Comments 0

How your Terms and Conditions of sale could help limit aged debt

How your Terms and Conditions of sale could help limit aged debt

10/10/2017 / Comments 0

What to do when valuable customers don't pay

What to do when your most valuable customers don’t pay

21/09/2017 / Comments 0

5 problems every credit controller faces

5 problems every credit controller faces… and how to overcome them

12/09/2017 / Comments 0

5 fictional characters that would rock at credit control

5 fictional characters that would rock at credit control

21/08/2017 / Comments 0

3 quick tips to reduce impact of poor payment practices

3 quick tips to reduce impact of poor payment practices

15/08/2017 / Comments 0

Do you need to be aggressive to get paid?

Do you need to be aggressive to get paid?

31/07/2017 / Comments 0

4 ways to avoid writing off bad debt

Four ways to avoid writing off bad debt

16/05/2017 / Comments 0

Your 3 options to get paid by brickwalling customers

Your 3 options to get paid by ‘brickwalling’ customers

11/04/2017 / Comments 0

How to rediscover the time you’d forgotten you had

How to rediscover the time you’d forgotten you had

03/04/2017 / Comments 0

9 credit control tasks you can do in 1 hour or less

9 credit control tasks you can do in 1 hour or less

31/03/2017 / Comments 0

Safeguard your business with this one action

15/03/2017 / Comments 0

Insolvency figures increase after Brexit vote

24/01/2017 / Comments 0

Post-it-note

Could handwritten Post-it notes improve your collection times?

28/09/2016 / Comments 0

Gotta catch 'em all

A game of late payers: Gotta catch ‘em all

25/07/2016 / Comments 0

Why customers don't care

Why your customers don’t care about paying you late

03/05/2016 / Comments 0

Game of thrones - credit control lessons

9 credit control lessons from Game of Thrones

26/04/2016 / Comments 0

Which payment methods should your business offer

Which payment methods should your business offer?

24/02/2016 / Comments 0

5 tips for effective terms and conditions

What to include in your terms and conditions

09/06/2015 / Comments 0

Are you charging late payment interest?

Are you charging late payment interest?

15/09/2014 / Comments 0

The pros and cons of credit reports

The pros and cons of credit reports

25/03/2014 / Comments 0

Just some of our clients

  • PNC Business Credit
  • Midland Rock
  • Kreston Reeves
  • SER Contractor
  • Barclays
  • Wote Street People
  • Leumi ABL
  • Quantuma
  • Construction Recruitment Services
  • Custom Glass
  • FRP Advisory
  • BNP Paribas
  • Wupwoo
  • Kroll
  • Harrisons Business Recovery
  • Leonard Curtis
  • Close Brothers Invoice Finance
  • Eazipay
  • Mazars
  • NatWest

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