0800 9774848

Blog

Credit management blog

Subscribe to Hilton-Baird Collection Services’ credit management blog to receive useful and informative articles, tips and guides to help your business improve its credit control.

Filter

Or

Navigating aged debts

Navigating aged debts: The pros and cons of writing off bad debt

08/04/2024 / Comments 0

How to respond to common late payment excuses

09/11/2023 / Comments 0

7 credit management techniques that will save you time

7 credit management techniques that will save you time

21/09/2023 / Comments 0

Late payment is on the rise

Late payment is on the rise – but can be reduced significantly with these simple steps

14/09/2023 / Comments 0

Credit control timeline: 8 steps to collect payment from customers

Credit control timeline: 8 steps to collect payment from customers

05/09/2023 / Comments 0

Question mark image depicting strategies to get paid on time: tips from a Debt Collection Agency

How to get paid on time: Tips from a debt collection agency

14/08/2023 / Comments 0

The most important credit control emails to send customers

Seven of the most important credit control emails to send to customers

19/06/2023 / Comments 0

Over half of UK small businesses are still owed money from 2022

Over half of UK small businesses are still owed money from 2022

09/05/2023 / Comments 0

The growing value of credit insurance

The growing value of credit insurance

06/03/2023 / Comments 0

Interest rate rise could help SMEs tackle late payment

Interest rate rises could help SMEs tackle late payment

03/02/2023 / Comments 0

How to recession-proof your credit control

How to recession-proof your credit control

11/01/2023 / Comments 0

7 credit control mistakes that will haunt your business

7 credit control mistakes that will haunt your business

31/10/2022 / Comments 0

How to spot a late payment before it happens

How to spot a late payment before it happens

29/09/2022 / Comments 0

How to identify the best debt collection companies

15/09/2022 / Comments 0

Your options when an invoice becomes overdue

Your options when an invoice becomes overdue

15/04/2022 / Comments 0

How to politely chase customers for payment

How to politely chase late paying customers

21/03/2022 / Comments 0

Would you stop supplying a late paying customer?

Would you stop supplying a late paying customer?

15/03/2022 / Comments 0

Bad debt laid bare

Bad debt laid bare: Businesses write off £8 in every £100

22/02/2022 / Comments 0

hy 2020 looks set to be a tough year for late payment

Why 2022 looks likely to bring more widespread late payment

06/12/2021 / Comments 0

5 credit control traits and practices to leave in 2021

30/11/2021 / Comments 0

23 credit control mistakes that are killing your cash flow

23 credit control mistakes that are killing your cash flow

15/11/2021 / Comments 0

Have your say: Small Business Commissioner seeks views on late payment

Small Business Commissioner seeks views on late payment

09/11/2021 / Comments 0

The ugly truth about late payment

Stress & anxiety: The ugly truth about the impact of late payment

26/10/2021 / Comments 0

Emoji Film Quiz: Late Payment Edition

Emoji film quiz: Late payment edition

05/10/2021 / Comments 0

3 ways to reduce the stress of late payment

28/09/2021 / Comments 0

6 harsh realities of debt recovery

6 harsh realities of debt recovery (and how to deal with them)

21/09/2021 / Comments 0

Overdue invoices? Here's what to do

Chasing overdue invoices? Here’s what to do

19/07/2021 / Comments 0

Stricter payment rules to small businesses now in force

Stricter payment rules to small businesses now in force

05/07/2021 / Comments 0

why not supplying bad customers makes perfect business sense

Why not supplying bad customers makes perfect business sense

25/05/2021 / Comments 0

Dos and don'ts when chasing overdue invoices

Dos and don’ts when chasing overdue invoices

09/04/2021 / Comments 0

How to be the first in line for payment

How to be the first in line for payment | 7 top tips

11/03/2021 / Comments 0

Prompt Payment Code strengthened to help tackle late payment

Prompt Payment Code strengthened to help tackle late payment

25/01/2021 / Comments 0

What will late payment look like in 2021?

What will late payment look like in 2021?

18/01/2021 / Comments 0

Late payments and your supply chain

30/10/2020 / Comments 0

New late payment law could see large businesses fined

08/10/2020 / Comments 0

3 things every credit management team should consider post Covid-19

16/09/2020 / Comments 0

How to approach a difficult late paying customer

26/08/2020 / Comments 0

Late payment continues to hit SMEs hard

13/08/2020 / Comments 0

5 common causes of poor cash flow

05/08/2020 / Comments 0

What impact could repayment plans have on your business?

21/07/2020 / Comments 0

My puppy ate my chequebook

“My puppy ate my chequebook” and 7 other awful late payment excuses

06/07/2020 / Comments 0

Should you offer payment plans to late paying customers

Should you offer payment plans to late paying customers?

01/06/2020 / Comments 0

Coronavirus, late payment and the construction industry

27/05/2020 / Comments 0

Should the UK introduce statutory payment terms?

19/05/2020 / Comments 0

How to choose a debt collection agency

05/05/2020 / Comments 0

Late payments rise by an estimated 23% in the UK

28/04/2020 / Comments 0

How to future proof your business against late payment risks

02/04/2020 / Comments 0

Supporting customers

3 ways to support COVID-affected customers – and still reduce late payment

01/04/2020 / Comments 0

How to avoid late payments in a crisis

How to avoid late payments in a crisis

24/03/2020 / Comments 0

How will coronavirus affect my business getting paid on time?

How will coronavirus affect my business getting paid on time?

17/03/2020 / Comments 0

“Complain about poor payment” urges new Small Business Commissioner

“Complain about poor payment” urges new Commissioner

24/02/2020 / Comments 0

HMRC changes could make getting paid even harder

HMRC changes could make getting paid even harder

11/02/2020 / Comments 0

Does naming and shaming customers who pay late actually work?

Does naming and shaming customers who pay late actually work?

28/01/2020 / Comments 0

Late Payment ‘Awards’: The most bizarre excuses ever received

14/01/2020 / Comments 0

The shocking impact of poor payment practices

REVEALED: The shocking impact of poor payment practices

09/12/2019 / Comments 0

British businesses expect late payment to get worse

14/11/2019 / Comments 0

The pros and cons of taking legal action on late payment

The pros and cons of taking legal action against late paying customers

29/10/2019 / Comments 0

3 tips to identify if a debtor is stalling

01/10/2019 / Comments 0

New rules could stop businesses applying for government contracts

27/09/2019 / Comments 0

Could the right payment terms get you paid faster?

10/09/2019 / Comments 0

Could your business claim Bad Debt Relief on unpaid invoices?

28/08/2019 / Comments 0

How to credit check a company

14/08/2019 / Comments 0

75% of small businesses are afraid to chase late payments

15/07/2019 / Comments 0

Name and shame

Should we name and shame late paying companies?

22/06/2019 / Comments 0

Invoice like a pro: 7 ways to improve your invoices

17/06/2019 / Comments 0

5 changes you should make to fight the late payment culture

31/05/2019 / Comments 0

5 companies removed and 12 suspended from Prompt Payment Code

5 firms removed and 12 suspended from Prompt Payment Code

01/05/2019 / Comments 0

6 repercussions of not paying suppliers on time

6 repercussions of not paying suppliers on time

13/04/2019 / Comments 0

The 5 Ws of working with a DCA

The 5 Ws of working with a debt collection agency

05/04/2019 / Comments 0

Just for fun: Late payment in song titles

21/03/2019 / Comments 0

Chancellor's announcement could spell good news for small companies

Chancellor’s announcement could spell good news for small UK businesses

14/03/2019 / Comments 0

New traffic light system to highlight late payers

New traffic light system to highlight late payers

07/02/2019 / Comments 0

How to deal with late payment excuses

How to deal with late payment excuses

07/01/2019 / Comments 0

Will new government proposals improve late payment picture?

Will new government proposals improve the late payment picture?

09/10/2018 / Comments 0

9 tools helping businesses combat late payment

9 tools that are helping businesses combat late payment

19/09/2018 / Comments 0

How to break the late payments cycle

How to break the late payments cycle

04/09/2018 / Comments 0

Are big businesses still abusing small suppliers?

Are big businesses still abusing small suppliers?

28/08/2018 / Comments 0

How well do you know your customers?

30/07/2018 / Comments 0

9 in 10 councils ignoring duty to protect supply chain

9 in 10 councils ignoring duty to protect supply chain

19/07/2018 / Comments 0

The 10 characteristics of a successful invoice

The 10 characteristics of a successful invoice

04/06/2018 / Comments 0

Are you chasing the wrong business?

Are you chasing the wrong business?

29/05/2018 / Comments 0

Sharp rise in CCJs against businesses

Sharp rise in CCJs against businesses

22/05/2018 / Comments 0

OPINION: How can we take late payment plans seriously?

OPINION: How can we take late payment plans seriously?

08/05/2018 / Comments 0

Were businesses right to have no confidence in late payment tsar?

Were businesses right to have no confidence in late payment tsar?

26/04/2018 / Comments 0

Plans to ban late payers from getting contracts

Plans to ban late payers from getting contracts… but SMEs want more

12/04/2018 / Comments 0

Red flags: 21 warning signs that your customer can’t afford to pay you

21 warning signs that your customer can’t afford to pay you

09/04/2018 / Comments 0

How to spring clean your sales ledger

How to spring clean your sales ledger

29/03/2018 / Comments 0

The reasons why your customers are paying late

The reasons why your customers are paying late (and how to overcome them)

05/03/2018 / Comments 0

How far would you go to get paid?

How far would you go to get paid?

26/02/2018 / Comments 0

Will Carillion’s collapse spark the late payment changes we need?

Will Carillion’s collapse spark the late payment changes we need?

01/02/2018 / Comments 0

Will new cheque imaging system help your business get paid faster?

Will new cheque imaging system help your business get paid faster?

25/01/2018 / Comments 0

New reports expose big businesses' payment practices

REVEALED: New reports expose big businesses’ payment practices

08/01/2018 / Comments 0

Is lack of automation the real reason you’re being paid late?

Is lack of automation the real reason you’re being paid late?

21/11/2017 / Comments 0

Businesses are rejecting candidates over bad debt

Businesses are rejecting candidates over bad debt. Would you?

16/11/2017 / Comments 0

How some big businesses prey on SMEs

How some big businesses prey on SMEs (and what you can do about it)

24/10/2017 / Comments 0

Scary late payment statistics haunting businesses this Halloween

Scary late payment statistics haunting businesses this Halloween

17/10/2017 / Comments 0

How your Terms and Conditions of sale could help limit aged debt

How your Terms and Conditions of sale could help limit aged debt

10/10/2017 / Comments 0

What to do when valuable customers don't pay

What to do when your most valuable customers don’t pay

21/09/2017 / Comments 0

What impact will new protocol have on SMEs' ability to recover overdue invoices?

What impact will protocol have on ability to recover overdue invoices?

05/09/2017 / Comments 0

3 quick tips to reduce impact of poor payment practices

3 quick tips to reduce impact of poor payment practices

15/08/2017 / Comments 0

REVEALED: Cash flow consequences of £14.2bn late payment problem

REVEALED: Cash flow consequences of £14.2bn late payment problem

08/08/2017 / Comments 0

Do you need to be aggressive to get paid?

Do you need to be aggressive to get paid?

31/07/2017 / Comments 0

The Premier League table of unpaid invoices

The Premier League table… in unpaid invoices

23/05/2017 / Comments 0

Shocking truth of late payment

Shocking truth of late payment revealed

17/04/2017 / Comments 0

Your 3 options to get paid by brickwalling customers

Your 3 options to get paid by ‘brickwalling’ customers

11/04/2017 / Comments 0

Payment reporting regulations: All you need to know

Payment reporting regulations: All you need to know

05/04/2017 / Comments 0

How to rediscover the time you’d forgotten you had

How to rediscover the time you’d forgotten you had

03/04/2017 / Comments 0

9 credit control tasks you can do in 1 hour or less

9 credit control tasks you can do in 1 hour or less

31/03/2017 / Comments 0

Is the new Late Payment Tsar too little too late?

03/03/2017 / Comments 0

Are you making it easy for your business to be paid?

06/02/2017 / Comments 0

Save your business from the jaws of late payment – 8 top tips

30/01/2017 / Comments 0

Is cash flow a more pressing concern than Brexit for many SMEs?

23/01/2017 / Comments 0

How late payment doesn’t have to affect your business

11/01/2017 / Comments 0

We will end poor payment practice and protect business, say FSB.

25/11/2016 / Comments 0

Are larger companies still unfairly exploiting their suppliers?

17/11/2016 / Comments 0

Late payment films

JUST FOR FUN: Describe late payment using a film title

24/10/2016 / Comments 0

sole trader late payment

Are you a sole trader struggling to get paid on time?

23/08/2016 / Comments 0

Gotta catch 'em all

A game of late payers: Gotta catch ‘em all

25/07/2016 / Comments 0

What’s the worst late payment excuse you’ve ever heard?

What’s the worst late payment excuse you’ve ever heard?

28/06/2016 / Comments 0

EU late payment directive

EU Late Payment Directive failing to help businesses

13/06/2016 / Comments 0

Is late payment a fact of life?

Is late payment a fact of life and here to stay?

17/05/2016 / Comments 0

Why customers don't care

Why your customers don’t care about paying you late

03/05/2016 / Comments 0

Disappointment as tougher payment reporting laws delayed

Disappointment as tougher payment reporting laws delayed

04/04/2016 / Comments 0

The devastating impact of passing on late payment to your staff

The devastating impact of passing on late payment to your staff

21/03/2016 / Comments 0

Will these new measures stop late payment

Will these new measures stop late payment?

08/03/2016 / Comments 0

Public sector fails to set prompt payment example

Public sector fails to set prompt payment example

22/02/2016 / Comments 0

Supermarkets: Late payment shame exposed

Late payment shame of UK supermarkets exposed

08/02/2016 / Comments 0

Let go of fear and act on late payment

Why you need to let go of fear and act on late payment

09/11/2015 / Comments 0

Government crack down on late payment

Government crackdown on late payment begins

04/03/2015 / Comments 0

Top 5 resented payment terms

The top 5 most resented payment terms

05/01/2015 / Comments 0

Has the government delivered a timely Christmas present?

Has the government delivered a timely Christmas present?

08/12/2014 / Comments 0

Are you charging late payment interest?

Are you charging late payment interest?

15/09/2014 / Comments 0

Cable announces plans to tackle late payment

Cable announces plans to tackle late payment

02/06/2014 / Comments 0

Just some of our clients

Authorised and Regulated by the Financial Conduct Authority